1.What is Marshall Cavendish Digital?
A customizable, Web-based, digital collection of reference works featuring remote access and the same high-quality, well-illustrated, authoritative, accurate, and in-depth content Marshall Cavendish is known for.
2.Which Marshall Cavendish titles are available?
AVAILABLE NOW
Animal and Plant Anatomy
Aquatic World
Drugs and Society
Earth and Physical Sciences
Explorers and Exploration
Exploring Ancient Civilizations
Exploring Earth and Space Science
Exploring Life Science
Exploring the Middle Ages
Exploring Technology
Facts about Drugs
Family Health
Growing Up with Science
How It Works
International Wildlife
Life Sciences
Open for Debate
Peoples of Africa
Peoples of Eastern Asia, Australasia, and the Pacific
Peoples of Europe
Peoples of the Americas
Peoples of Western Asia
Renaissance and Reformation
Reptiles and Amphibians
Supreme Court Milestones
Technology and Applied Sciences
World and Its Peoples: Eastern and Southern Asia
World War I
World War II
3.Is remote access available?
Yes. Users may access Marshall Cavendish Digital from remote locations following log in and authentication by their home institution.
4.Is there a limit to the number of simultaneous users?
We provide access to unlimited simultaneous users. However, for reasons of security, detection of unauthorized usage might lead to temporary limitations.
5.What illustrations are available online?
The majority of illustrations in each print title are available online. For some titles, the digital illustration program is virtually identical with that of the print version. Differences are due, in part, to the availability of digital rights. If digital rights to a photograph are unavailable, Marshall Cavendish Digital will provide a suitable alternative. Virtually all drawings, diagrams, and maps published in print are available online.
6.How often is Marshall Cavendish Digital updated?
Quarterly, although some content in science and health will be reviewed and updated more regularly.
7.How do I cite an article from Marshall Cavendish Digital?
The Cite This button at the top of your screen provides citation information in three formats: Modern Language Association (MLA), American Psychological Association (APA), and Chicago Manual of Style, 15th Edition (CMS 15). Location of access information, if required for report writing, will need to be provided by the user.
8.What kinds of browsing are available?
Content can be browsed by curriculum-related subject categories and by titles of individual works. Users can also browse content by Photographs, Drawings and Diagrams, Maps, Time Lines, Subjects, and Flags, although all these media are not present for every title.
9.What kinds of searching are available?
Users can conduct a Quick Search within a search box or an Advanced Search by setting precise search criteria. Use quotation marks to search exact phrases. QUICK SEARCH provides results based on main textual content only but will return Web pages that show related visual resources as well. ADVANCED SEARCH provides guidance for generating search criteria to yield targeted results. Users can search one or more media type, one or more title, or their entire Marshall Cavendish Digital library using Advanced Search or by initiating a search within a title or a browsing category. ALL SEARCHES automatically include singular and simple plural forms of nouns except when using quotation marks around a search term or phrase. Search results are prioritized by relevancy, with complete articles listed first. The total number of actual results may differ slightly from the total stated by the search engine.
10.One of the cross-reference links does not work.
Please contact us by email to report any failures in the operation of the Web site. We appreciate your taking the time to notify us for purposes of improving Marshall Cavendish Digital for yourself and for others. Click on Contact Us at the bottom of any screen.
11.How do I print an article?
Click on the Printer Friendly button at the top of your screen. You have the choice of printing the article with or without images.
12.How do I print an image?
Use the tool bar that appears at the top left of any illustration when you drag your mouse over it. You can print full images or zoomed-in portions of images, including caption and permission information.
13.Are printer-ready versions available?
Yes. The Printer Friendly button at the top of the screen offers multiple print options.
14.How do I use the dictionary?
Double-click on any word in the text, or click the Dictionary button at the top of your screen. You may need to disable pop-up blockers in your browser in order to permit usage of the double-click function.
15.How do I submit a question or comment?
Click on Contact Us at the bottom of your screen.
16.Can I bookmark content and take notes?
Yes. You must first create a My Folder account. Then use the Bookmark and Take Notes buttons at the top of your screen. Open windows for taking notes can be minimized, and the window will accompany you from page to page once your note has been properly saved. You can name, sort, select, export, and email from your folder. The notes window can be closed at any time.
17.How do I create a folder? How long will my folder last?
Click on My Folder at the top of your screen and follow the instructions. Your library administrator sets the limit on the life of your folder. The default limit is 90 days, and you will receive a warning prior to expiration. Folder contents can be exported and saved to home accounts for ongoing use by authorized users. Before you can use your own My Folder account, you must agree to use it properly. Marshall Cavendish Digital is not responsible for loss of folder contents if you forget your password.
19.How much does a title cost? Are discounts available to consortia members?
Because of the many variables associated with product pricing (for example, population served), to obtain the most current applicable pricing, please contact your local sales representative or Marshall Cavendish directly at
customerservice@marshallcavendish.com
or by telephone at
1-800-821-9881
20.Do you offer a free trial?
Yes, you can set up a Free Trial through your local sales representative or by visiting http://marshallcavendishdigital.com
21.What are the system requirements for accessing Marshall Cavendish Digital?
Browsers: We support most current browsers, including those listed below. If you encounter problems with other browsers, please let us know what browser you are using and what problems you experience.
Windows: IE 6 and above, Firefox 1 and above, Opera 9 and above, Netscape 8 and above
Linux: Firefox 1 and above
Mac: Safari 1.x
Flash: Please install the latest flash player compatible with your browser. Flash player 8 and above are ideal.
Javascript: Javascript has to be enabled in the browser for the full functionality of the site.
Pop-up blockers: If pop-up blockers are installed, some dictionary features and any other function that requires Marshall Cavendish Digital to open a new window will not work. Activation of advertising blocks (for example, Adblock in Firefox) will affect functioning of the site.
Internet connection: A broadband connection is the ideal way to access Marshall Cavendish Digital. Dial-up users may face delays in downloading.
22.Do you offer library card holders access to Marshall Cavendish Digital?
Yes.
23.With which browsers is Marshall Cavendish Digital compatible?
Partial list:
Firefox for Windows
Internet Explorer for Windows
Internet Explorer for Macintosh
Netscape for Windows
Netscape for Macintosh
24.Do you enable links to other Web sites?
Yes. Click on Research Tools available for each title to find lists of subject-specific URLs for museums, research institutions, government agencies, databases, and other digital resources. Because URLs and the contents of Web sites change regularly, Marshall Cavendish takes no responsibility whatsoever for the content and function of Web sites outside of Marshall Cavendish Digital. Library administrators may choose to disable all links to other Web sites. Please contact customerservice@marshallcavendish.com in order to disable or enable links.
25.Are MARC Records available for Marshall Cavendish Digital?
Marshall Cavendish Digital will make MARC Records available to customers upon request.
26.Is the site accessible to visually impaired users? Is the site ADA compliant?
Marshall Cavendish Digital is working toward full compliance with the Web accessibility provisions of the Americans with Disabilities Act (508 compliance).
27.Is Marshall Cavendish Digital OpenURL compliant? Does Marshall Cavendish Digital support federated searching?
Marshall Cavendish Digital is working towards Z39.50 compliance.
28.Are user statistics available?
Yes. Library administrators and other authorized users may access usage reports that are COUNTER compliant.
29.How do I access my institutional statistics?
Authorized users may click For Librarians in the left-hand panel of the Home Page for access to reports that comply with the COUNTER Code of Practice for Books and Reference Works. COUNTER (Counting Online Usage of NeTworked Electronic Resources) is a not-for-profit standards organization whose codes and practices are advocated by the American Library Association.
30.Having trouble logging in?
Trial Users, please contact customerservice@marshallcavendish.com
All authorized users of Marshall Cavendish Digital should be able to gain access following authentication. If you have trouble, contact your library administrator for instructions concerning User Name and Password. Please note that passwords are case sensitive.
31.Can I email an article to a friend?
Yes. You can email a Web page link to one or more authorized users of Marshall Cavendish Digital and also include a personal message. Use commas to separate the names and email addresses of multiple recipients. If you wish to share Marshall Cavendish Digital content with friends who are not authorized users, you can paste small portions of articles directly into an email. Detection of excessive email traffic will lead to temporary suspension of the email function. Library administrators may choose to disable the email function for all patrons. Please contact customerservice@marshallcavendish.com in order to disable or enable the email function.
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