1. How do I cite an article from Marshall Cavendish Digital?
When you are reading an article, the Cite This button at the top of your screen provides citation information for that article in three formats: Modern Language Association (MLA), American Psychological Association (APA), and Chicago Manual of Style, 15th Edition (CMS 15). Location of access information, if required for report writing, will need to be provided by the user.
2. How do I print an article?
When you are reading the article, click on the Printer Friendly button at the top of your screen. You have the choice of printing the entire article or just the specific page that you are reading. You also have the choice of printing the material with or without images.
3. How do I email an article to a friend?
When you are reading the article, click on the E-mail button at the top of your screen. This feature will allow you to email a Web page link to one or more authorized users of Marshall Cavendish Digital and include a personal message. Use commas to separate the names and email addresses of multiple recipients. If you wish to share Marshall Cavendish Digital content with friends who are not authorized users, you can paste small portions of articles directly into an email. Detection of excessive email traffic will lead to temporary suspension of the email function. Library administrators may choose to disable the email function for all patrons. Please contact customer service at customerservice@marshallcavendish.com in order to disable or enable the email function.
4. How do I create a personal folder?
Click on My Folder at the top of your screen and follow the instructions for registering. Before you can use your own My Folder account, you must agree to use it properly. Your folder will last for the length of your institution's subscription. During the subscription period, authorized users can export and save folder contents to home accounts for ongoing use. Marshall Cavendish Digital is not responsible for loss of folder contents if you forget your password.
5. How do I bookmark content?
You must first create a My Folder account. Then, when you are reading articles, you can use the Bookmark button at the top of your screen to bookmark individual article pages. You can bookmark multiple pages for an individual article.
6. How do I take notes?
You must first create a My Folder account. Then, when you are reading articles, you can use the Take Notes button at the top of your screen. You can edit the same note for an individual article multiple times, or you can save multiple notes for an individual article. You can sort, select, export, and email the notes from your folder.
7. How do I zoom and pan an image?
Use the tool bar that appears at the top left of any illustration when you drag your mouse over it. Dragging the zoom triangle back and forth along the scale allows you to zoom the image in and out. Once the image has been zoomed to the desired level, click and drag the image to pan to the section that is of interest. You cannot pan an image unless it has first been zoomed. Image controls for zooming can also be obtained with a right click on the image, unless the feature has been disabled by your institution.
8. How do I print an image?
Use the tool bar that appears at the top left of any illustration when you drag your mouse over it. You can print full images or zoomed-in portions of images. Printouts include any related caption and permission information, as well as a citation for the source article. Image controls can also be obtained with a right click on the image, unless the feature has been disabled by your institution.
9. How do I save an image?
Use the tool bar that appears at the top left of any illustration when you drag your mouse over it. You can save images to your folder (if you have registered for a My Folder account) or directly to your computer. Image controls can also be obtained with a right click on the image, unless that feature has been disabled by your institution.
10. How do I use the dictionary?
When you are reading an article, double-click on any word in the text, or click the Dictionary button at the top of your screen. You may need to disable pop-up blockers in your browser in order to permit usage of the double-click function.
11. How do I refine search results?
Users can conduct a general Quick Search, or they can conduct a more refined search by using the Advanced Search feature and setting precise search criteria. Quotation marks can be used to search for exact phrases in either situation. QUICK SEARCH provides results based on main textual content only. ADVANCED SEARCH provides guidance for generating search criteria to yield targeted results. Users can search textual content, one or more media type, one or more title, one or more category, or their entire Marshall Cavendish Digital library using Advanced Search. Text-related search results are initially prioritized by relevancy, with articles whose titles completely satisfy the search criteria being listed first. Users may also choose to sort results alphabetically or by relevancy. When an article is selected from the text-related results list, the keywords are highlighted in the resulting content pages, with multiple colors available to distinguish terms in compound keyword searches. The user can turn the color highlighting on or off at any point. If an Advanced Search is restricted to media elements, the results will be displayed as a thumbnail gallery. ALL SEARCHES automatically include singular and simple plural forms of nouns except when quotation marks are used around an exact search term or phrase.
13. How do I access my institutional statistics?
Authorized users may click For Librarians for access to reports that comply with the COUNTER Code of Practice for Books and Reference Works. COUNTER (Counting Online Usage of NeTworked Electronic Resources) is a not-for-profit standards organization whose codes and practices are advocated by the American Library Association.
14. How do I submit a question or comment?
Click on Contact Us for details about various contact options. However, please check the FAQs section first to make sure that your question is not already answered there.
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